Shipping

ORDER HANDLING

Tracking code will be provided for all orders. In the event that multiple orders are placed with the same shipping destination on the same account, orders will be combined with one tracking code unless otherwise requested.

Please allow up to two business days (weekends and holidays are not included) for us to process and dispatch your order. Cancellation of orders must be made within 12 hours after you place your order.

 

SHIPPING FEES

Free standard shipping on all orders above $75 US Dollars (USD)

Country

Standard (USD)

Express (USD)

Malaysia

Free (2 – 3 business days)

Asia Pacific

6 (1 – 2 weeks)

10 (3 – 5 business days)

Australia

9 (2 – 3 weeks)

15 (3 – 7 business days)

Canada

15 (3 – 7 business days)

United Kingdom (UK)

9 (3 – 4 weeks)

15 (3 – 7 business days)

United States (US)

9 (3 – 4 weeks)

15 (3 – 7 business days)

The rest of the world

9 (3 – 4 weeks)

15 (3 – 7 business days)

 

Delivery times commence from the date of dispatch. Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.

 

MISSING TRACKING INFORMATION

Please allow at least one business day after your order is shipped for the tracking information to appear online. If the tracking information does not update online, and the expected delivery date has already passed, please contact us so that we can assist you further.

 

ORDERS FAILED TO BE DELIVERED

In the event of your order’s package is failed to be delivered and it is sent back to us by the courier, we will contact you to provide the option of reshipping or a refund of your order.

Please also note that the shipping fee is not refundable in the event of wrong information of delivery placed by customers.